Office Staff Development Day

Office Staff Development Day

For all levels of education

Dates:  Friday 30 April 2021
or  Wednesday 16th June 2021

Location:  Auckland

Facilitators: Julie Schumacher and Roween Higgie

Cost: $350.00 per person  or  group rate of – $310.00 pp for 3+ registrations from the same school

Workshop Content:
This one-day workshop is dedicated to your Administration and front office staff. It will enable them to reflect on the important position they hold in the school and the skills and attributes needed to ensure the very best service to all stakeholders.

Outcomes:
This course will focus on the participants:

  • understanding ‘how and why’ their role is important within the school / kura. ​
  • completing a self-analysis of their service attitude and skills, to build capabilities in their roles.
  • being empowered with techniques to ensure customer interactions are positive.

This three-module day has a strong customer service focus and covers working as an effective team, communication and customer service, positive performance management and personal and staff well-being.

This is a unique chance to share and work with others in the sector and build relationships outside their school setting.

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