Cancellation Policy

Workshop Cancellation Policy

By registering for any of the Education Group workshops the following cancellation policy applies:

All cancellations or changes must be requested in writing or by email.

If you are unable to attend the programme you may transfer:

• your registration to another nominated person
• to another programme. However, only one change is allowed. Rescheduling must take place within 12 months of initial programme.

Cancellations up to 2 weeks prior to the workshop:

• $75 plus GST administrative fee for rescheduling requests or nominating another attendee or
• 70% refund of the programme fee plus GST for refund requests.

Cancellations up to 5 days prior to the workshop:

• $100 plus GST administrative fee for rescheduling requests or nominating another attendee or
• 50% refund of the programme fee plus GST for refund requests.

Cancellations within 24 hours of the scheduled workshop:

• $150 plus GST administrative fee for rescheduling requests or nominating another attendee or
• 25% refund of the programme fee plus GST for refund requests.

There is no refund or credit for “no-shows” the day of the workshop.

In the event that the Programme is cancelled, registrants will be reimbursed their registration fee.